All posts in Twitter

The Superbowl & Social Media 2012

post-superbowl-social-media-2012
It’s finally here… the day we get to eat chili, hot dogs, snack on stadiums made of sandwiches, drink beer, and chat all day with our friends about the NFL Superbowl! Some neat things that are going on in the social media world:

The NFL has a GIANT command center set up, and massive bandwidth has been pumped through the stadium so people can share about the game live with their friends who aren’t fortunate enough to be there. Check this out! and look at this gallery of images from the SMCC. They aren’t just watching to see what is said – over 20 people will monitor to reach out proactively to help people with things like parking info, getting lost in the stadium, getting an answer to a question, etc. even though they have not been directly asked via Twitter or Facebook. This isn’t push marketing – this is amazing customer service! Very, very cool!

Mashable has some ways you can use SM while watching and talking about the game: http://mashable.com/2012/02/05/super-bowl-2012-social-media

And we have set up a mini Tweet Command Center using Intefy today, that anyone can make their own just by logging in and tweeting while watching the search streams in the other columns. Go to http://intefy.com/superbowl if you want to watch it or use it today. Here are some things you should know about using this app:

Login Securely using Oauth to Tweet
Once you login, you can tweet from this page securely and we don’t see your account credentials, dm’s or anything. 

Retweet and Reply from Other Columns
If you mouse over a tweet you’ll see some icons show up under the avatar. Click one to retweet or reply, and the text will pop over into your Tweet box so you can edit and send it to easily communicate with others. (You won’t necessarily see it on this page if it doesn’t contain a keyword being searched.)

Problems with the Page?
If you run into problems, tweet us @intefy and we will try to help. The product is going through a development change regarding the way searches happen – if the page times out today and you see error messages, wait a few minutes and reload the page and hopefully the time will have passed where it will display tweets again. We will soon have a different api from Twitter implemented that will eliminate this issue.

We have no preference for a winner today, since our own beloved Chiefs aren’t in the game, but have fun watching the Superbowl and ads! See you online. :-)

The Future of Twitter is Here Now!

post-twitter-sand
I had a bittersweet moment tonight, though ultimately it’s a victory and I’m excited to see someone do it. Two years ago, I penned a long diatribe calling for automation on Twitter of an informational (not marketing) nature, and gave several examples of what I’d like to see happen in the future. That article is here if you have an hour (joking, sort of): https://freshid.com/2010/01/information-vs-engagement-are-you-giving-people-what-they-need

Well, I’m pleased to report that airline KLM has launched @KLMFares and done exactly what I described and envisioned, with great results. If you tweet that specific handle + locations, they will return a link with ticket info for the airfare you seek, and the whole experience will take you seconds-t0-under a minute. Aaron Lee has written a great post about it, head over to his blog and read it for details:  http://askaaronlee.com/automate-twitter-account

If you want to work with Fresh ID on your own Tweet-to-respond technology, contact us or tweet us now! I’m dying to experiment as I STILL think this is the wave of the future. Well done KLM!

7 Habits of Highly Effective Twitterers

7habits-post
Originally posted February 2009 on the Mr. Tweet blog, this post has been modified slightly to reflect current information.
I lived in Texas all my life until moving to Kansas 4 years ago to get married. As a designer and business owner who depends on rich relationships for personal and business prospects, I originally felt like a fish out of water in this strange new land. Twitter has been a critical component that changed everything for me, both in terms of finding and being found by relevant folks.

As opposed to gaming the system to gain followers, I believe in constant engagement and adding value to build up a meaningful network. It works!

Continue Reading →

Fresh ID out and about…ONLINE

The Fresh ID team believes in practicing what we preach. And you all know (or should know) that we try to share our world with you, online. We believe in exploring, updating, engaging and embracing all different kinds of social networks and sharing our thoughts and opinions. So we wanted to share with you all WHERE exactly we are hanging out, and invite you to “Follow” us. Also, if you’d like help setting anything up (Like Tumblr, Blogging etc.) you know we’d be happy to help! Continue Reading →

Social Media in the News

You can tell that Social Media is now officially mainstream when you read the news. This week’s headlines include a Missouri state judge issuing an injunction against a teachers social networking prohibition law, social media use during natural disasters, and Britain political leaders meeting to brainstorm on how to use social media or limit others from using social media to curb civil unrest.

Missouri Court Injunction

The Missouri story is of particular interest as my husband happens to be a Missouri teacher. With a 15-year old daughter who also happens to attend his school, we were very concerned with this new law (Senate Bill 54, section 162.069) going in to effect. There was a real possibility that he would no longer be able to be “friends” with his own child. Thankfully we have a pretty good kid, but I would be lying if I didn’t admit to keeping a watchful eye on her posts and interactions. Continue Reading →