All posts in Design

My Favorite Prototyping Tools

A user interface designer relies on certain things: a fast, working internet connection, a big enough screen to handle the inevitable hopping back and forth from one window to another, some excellent music, and a steady supply of his or her favorite addictive beverage of choice… in my case, coffee or Coke Classic. But those are just the accoutrement needed to set the stage. An interaction designer must rely on one or more tools with which to turn the brilliance bursting forth from highly stimulated and caffeinated synapses, into pure bottom line revenue. Well, ideally at least. I have my staples, those products I cannot and will not live without, which happen to all be owned by the same company these days. Adobe Photoshop, Illustrator, and Dreamweaver have fueled the development of most software products I have worked on. Though they will always be used for my ultimate design and final polishing, I’ve recently discovered a few products that make creating a prototype almost as easy as having a thought, and I want to share these finds in case other user experience professionals or developers looking to prototype new features might benefit from them.   Balsamiq Mockups Makes Rapid Prototyping Fun! I happened onto Balsamiq Mockups via a Twitter comment by Alex Horstmann about how great this product is. One of the big back-and-forth debates among information architects and user experience designers is the level of prototype that should be created and presented. Info architects generally rely on wireframes… the outlining of sections and navigation elements and the like. People who design the product line branding and comprehensive user experience like I do, often go whole-hog and want to communicate all their creative ideas, along with the taxonomy, navigation, etc. It can be time-consuming to do that, and sometimes even a visual designer just needs to show a simple feature interaction concept. Historically, I love to sketch with pencil and paper. It’s been the fastest way for me to work a design problem out for myself. But then I usually want or need to share it with developers, and I have a sketch. Do I scan it, recreate it using one of my standard tools, or just get on the phone and describe it??? With Balsamiq Mockups, I can grab and place “sketchy” elements such as dropdowns, icons and other form elements onto a blank notebook page online, then save and send it to my team. Peldi Guilizzoni, owner of Balsamiq and developer of the product, sets a new standard for customer service, which is one reason why this product will always draw raves from me, despite my occasional gripes about Adobe Air, which is the platform the product is built upon. Meet Peldi and you will agree with me. This product was and is “designed for users” by Peldi himself. If you have a problem, he strives to fix it, and uses the excellent Get Satisfaction site to stay in constant contact with users who need help. If you have a request, Peldi will seriously consider it, usually implement it, and if he cannot or shouldn’t, he provides the research behind his decision and fully explains why not. That is RARE, even in this day of more transparent and more open applications. And now maybe Peldi will know why it took me so long to put this review up – I can’t stop blathering on about how great he is with his customers, and stay focused on the software itself, which is why you’re here. So go see the software for yourself! >> Try it now, before you buy it! >> Twitter Balsamiq   Skitch Takes Screenshots to a New Level of Convenience Working with software, I’ve taken a lot of screenshots. I’ve taken them into Photoshop and refashioned them completely, I’ve drawn circles and put giant pink “Please do not do this!!” messages on them, and I have often had to take multiple shots of a long web screen and then put together the hacked up pieces in a Photoshop file so I can have the long screen to work on or annotate. Thankfully, a new Adobe Air tool called Websnapshot has eliminated that issue, as long as you have a direct link to point to. But Skitch, though it doesn’t take a screenshot of the entire web page, does so much more, that it is well worth the money you don’t have to pay for it. It’s in Beta and Free as of this writing. Here’s what Skitch does, brilliantly and easily: find something you need to take a screenshot of, open the Skitch application, snap the portion of the screen you want, draw circles, boxes and write notes on it to explain your issue, post it to your online account, then share the link with the people you choose. Nathen Harvey, Director of Operations at VisualCV, turned me onto this modern miracle. He uses it to communicate with users and developers, because he can snap a screen and put notes on it and distribute it within minutes. The ability to post a screenshot online and grab the link to send in an email, rather than having to save and send an attachment from your own hard disk space is truly awesome. Learn the lingo and try it! I love this tool. >> It’s free… nothing to lose but a moment of time. Try it! >> Twitter Skitch >> See Nathen’s Skitch Message Online GUIMags & GUIMagnets Makes Whiteboard Collaboration Productive Beyond the Meeting Gathering in a conference room, brainstorming with smart people, the smell of fresh markers permeating the air… nothing beats it (sometimes!) But after hours spent in a conference room, what do you have? A lot of stuff on a whiteboard that has to be transcribed, remembered and implemented immediately, or all the hours of work are at risk of being lost forever. Enter these little whiteboard magnets that are so obvious, you’ll wonder how you lived without them all these years. I love the GUImags story… the lead designer had some carpal tunnel issues, and was stuck at home healing. He used refrigerator magnets to make interface elements, and the Eureka! moment struck him: he needed magnets of interface elements to make design faster and easier. (And less physically debilitating!) GUIMagnets is a similar product of laminated form elements. Rik Schot, a User Experience Designer in Nederland, was working on a website form (and no doubt, making frequent changes) when he realized there had to be a better way to prototype. Now, there is a trick to this – you will have to take pictures and distribute them of the whiteboard designs, until GUImags partners with someone like Polyvision or Scanr, or designs a unique solution themselves. Output of the meeting is a critical element of this process and I hope they will come up with a full solution soon, because I think this could be a really valuable product in team settings. GUIMags mentions several other products coming soon that will aid your prototyping & collaboration: GUIBoards is a neat whiteboard with built-in resolution sizes that looks like a helpful concept. GUIMagnets are sold on a laminated sheet, but GUImags come in a little briefcase – you’ll look so official when you show up for meetings! ;-) >> Learn more about GUIMags >> Learn more about GUIMagnets   Additional Products for User Interface Designers Gliffy Does Diagrams in a Jiffy! I so couldn’t help that headline. :-) But Gliffy does seem really cool. I have known about them for several years, and they’ve rebranded themselves to focus on using their tool for online wireframing, diagrams, storyboards, etc. This tool is easy to use and would really come in handy for professional sitemaps and interaction flowcharts. They offer a free one-month trial, and paid subscriptions following that. I haven’t tried the wireframing options they offer, but it looks pretty neat. Check them out.   Dabbleboard – A Powerful Online Whiteboard I just discovered Dabbleboard but have only dabbled in it so far… it takes a bit of getting used to. The concept is really cool though – you can draw online, instead of offline using pencil and paper, and then show your lovely sketches to others much quicker than you could sketch, scan and send. I tried making a user interface as lovely as the Dappleboard example shown here, but couldn’t in the few minutes I spent with the product. I think you have to add some elements or something from this UI Toolkit. I’ll explore the product more when I have time. For me, Balsamiq Mockups was faster and easier to get started with, but Dabbleboard has one key thing I like, which is the idea of drawing electronically so I can avoid the step of scanning, or recreating sketches in a full-blown prototype before showing them to people. You don’t have to sign up to play, which is awesome, so try Dabbleboard out today and let me know what you think. Have I missed any other cool prototyping or user interface-related products? I’d love to hear about them if you use something not mentioned here!  

Is Your Child Chic? Bento Designer Lunches Rule for School!

In a new variation of designing for users, Moms around the world are gearing up to make their kids the most fabulous lunches they have ever experienced. Fortunately, for those blissfully ignorant of Bento and the latest designer trend of “cute food”, a host of sites and experts exist to help you make your babies lunches the BEST lunches their peers and teachers have ever laid eyes on. And I think it’s great, because who says the food we eat to sustain us can’t be healthy, appealing to look at, a little mischievous and FUN? This picture, from Cooking Cute, a website by dedicated mother and Bento-designer Ngoc, is just one of many examples of a Bento-styled lunch. Audrey is her niece, and this meal really is a thing of beauty… what a treat to open your lunchbox and find something like this in it!   I cannot help but think the Bento concept is adorable, while simultaneously being thankful I have no school-age children to prepare these time-consuming treats for. The Oilman likely would not appreciate the gesture of having cute food on his plate, though he has gotten used to every meal having a “theme” such as Greek, Italian, French or my personal favorite, Tex-Mex, featuring authentic Texas flavors, such as mesquite-grilled meats and veggies. No Kansas hickory for me, thank you! Continue reading for Bento resources and pictures… because no plate of food you serve should go undesigned. And if you like pretty things as much as I do, you won’t want to miss seeing these visual treats. :-) Bento 101 Alanna Kellogg provides a great introduction to Bento over at BlogHer. If you’ve never before heard of Bento, or are new to this designer food craze, start here for six easy lessons for taking Bento back to school this year. Cooking Cute The definitive site for all things Bento… pictures, recipes, tips, links, resources, an A-Z glossary and more! LuckySundae’s Beautiful Bento Design – 180 Meals! This Bento designer’s work was featured in the book “Face Food” and you’ll see why after looking at these photos… very creative, charming and whimsical… not to mention edible!   Face Food: The Visual Creativity of Japanese Bento Boxes Book description: “All across Japan, parents come up with unique ways to bring attention to their children’s lunch boxes. And what better way to make children eat than to turn their midday meals into a cartoon? With Face Food, Christopher D Salyers documents the very real phenomenon of crafting food into visually creative and appealing forms, such as Pikachu, Daraemon and Cindarella, bringing health, heart and imagination to the bento box.” Bento Lunchbox with Nested Containers Very neat modular lunch box with 5 microwave-safe containers that fit inside, from Reusable Bags. Perfect for kids or adults who want to take lunch to work. Cooking Cute’s Bento Box Collection I covet these beautifully decorated lunchboxes… they’re enough to make me want to try serving Bento lunches around here after all! Fortunately, Ngoc has posted links to retailers where she purchased them, so be sure to check them out for even more Bento container options.   Fun Food Blog Packed with love, for you… great Bento-centric blog with lots of tasty photos and food for thought, though it makes me yearn to eat lunch apart from The Oilman instead of with him as we usually do, just so I can leave him sticky notes with adorable drawings on them with his packed meal. Do you have any Bento-making experience? I’d love to hear your comments and see photos if you have them to share.

Do Visual Resumes Work for Job Hunters?

I’ve been exploring the idea of a visual resume, after having to create a document that showed a quick overview of the type of work I do. I designed a mini-portfolio called “Six Fresh Brands” that shows thumbnails of six corporate brands I’ve done, with my skills categorized into three segments to create a simple 3 page pdf. I have since found so many neat ideas online, from people trying to creatively communicate what they have done and can do, and companies trying to help users create a visual cv. It can be so difficult to show the scope, the depth, and the breadth of a professional’s skills over a period of time.   Wordle’s Word Cloud Generator One tool I learned about that helps people create a visual resume is called Wordle. If you like playing with graphics and text and colors, this excellent Java-based web application will occupy you for hours. The colors and layouts are all customizable, and the designs it creates actually look good. You take the text from your resume, copy and paste it, and then play with the output until you’re satisfied with the results. Here is one version of my resume in Wordle form… does this word cloud approach communicate capabilities effectively? You could design so many cool pieces with this art… like a blog header or presentation cover. I just love Wordle!     A Resume in Pictures Karen Storer is a visual thinker who presents information using maps and diagrams, so it only made sense for her to present her resume in the same way. Can you picture her solving your communication problems like this?   Do Diagrams Help Depict Capabilities? I also took a stab at using a Venn Diagram of my “universal experience” concept as a visual resume. What’s missing in this image is any sort of dates or companies… but would this add anything to a traditional resume, because you can see a lot in a glance?   Resume Presentations Some folks have used Slideshare to create moving graphic resumes. Alihadi has created an autobiography that made me laugh, as well as educated me on his work history. This format lends itself to creating and defining your own personal brand. I wonder what an HR director would think, if sent the link to this? I’d love to know, since I may be tempted to make my own Slideshare resume someday. ;-) >> Slideshare Samples Timeline Resumes NavAgility is in the business of visual timelines, which can be used to depict a person’s work history. I believe you can drill down into the different work experiences shown, and get the full-blown text of that job history, making this more like an interactive site.   But, Do Visual Resumes Work? Some design professionals expect their portfolio to serve as a “visual resume.” But portfolio images are typically just work samples, unless dated and laid out chronologically. What I want to know, is if depicting your work history graphically is effective at getting the attention of the right people, or if they are just novelties meant to amuse graphic-inclined folks like me who find them interesting to study. I assume the traditional resume would also be required, but I’m not sure if that’s correct, if you can fit the dates and companies to depict your work history inside the visual presentation. I’d love to hear it straight from human resource professionals and recruiters, if they’d be willing to take this short survey or leave comments here, to give job hunters some insight. >> Take the Survey

Web 2.0 is not a Brand

I can’t say definitively what Web 2.0 is, in fact, experts often disagree about the precise meaning of this ubiquitous term, including Tim O’Reilly, the man who coined it in 2004. O’Reilly’s latest definition of the term seems to be this: Web 2.0 is a transformative force that’s propelling companies across all industries towards a new way of doing business characterized by harnessing collective intelligence, openness, and network effects.

Fine. We can work with that, because the purpose of this discussion is primarily about design and branding. What I DO know, and in this area thankfully, I have some expertise, is what Web 2.0 is NOT. And Web 2.0 is not a brand.

Web20graphics

These fun, cool graphics do not provide a substitute for the necessity of a brand, they cannot distinguish you from competitors (anymore) and they do not, in and of themselves, provide the critical distinction that a great brand experience offers, that moves a company leagues beyond the pack.

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User Experience Activities for Ecommerce & Software

Uxp_ecommerceIn an effort to better communicate what I do for clients, I’ve created two PDF documents that describe the various user experience activities that take place on an ecommerce or software design project.

This was actually a bit harder than it looks – I began with the intention of creating a UE process, but the truth is, these activities can be done at various times throughout the life of a project, so they are somewhat chronological like a process, but not totally rigid. Many times, multiple things are going on at once. For example, I might be working on a Product Design Guide for developers, packaging design with marketing, and doing user testing on a particular feature, so it’s impossible to say “we must do this first.” Each company I work with is different and so the process has to be flexible to account for time, budget and necessity.

Italic bold phrases in this document (ie. Personas) represent actual deliverables that will most likely be produced as a result of doing the activity, and are all things I have produced for various clients and employers. I will eventually offer a complete library of deliverable samples for people who are new to user experience, or companies who are curious about those documents. I hope you enjoy these!

>> User Experience Activities | Ecommerce
>> User Experience Activities | Software